Link External Bank Account
Open your HausMoney™ app and tap the Transfer button located in the homescreen.
Click Send To, then select "Add an External Account" to access Plaid's onboarding screen. We have partnered with Plaid to facilitate linking external bank accounts with Hausmoney
Plaid will ask you for your phone number. Here, you can enter your phone number to link your account via instant link, or you can click Continue without phone number if you wish to link your account manually with your account and routing number.
Plaid Instant Link:
Plaid Manual Link:
Tip:
If you can't find your bank in Plaid's list, manually enter your account information by going back and selecting Enter Bank Information Manually.
If you selected Instant and have multiple accounts within the bank you are linking, make sure to check off each account you would like to link.
Follow the steps on the screen to successfully link your external bank account!
To confirm, you should see the external account you just linked on the Welcome to HausMoney screen.
Important Note: Processing times for an external transfer can take 3 - 5 business days due to ACH processing timelines. Expedited or same-day processing options are currently unavailable due to the inherent limitations within the ACH system.
FAQ: Why does ACH processing take so long?
ACH processing occurs only on business days, excluding weekends and public holidays. Transactions initiated on weekends or holidays will be processed on the next business day. For example, a transfer initiated late on a Friday may begin processing only on Monday, assuming no public holidays occur on that Monday. Delays may be particularly noticeable during periods with consecutive public holidays or weekends.
With this in mind, the best time to initiate your transfers is Monday-Friday mornings, excluding federal holidays.
Managing Transfer Expectations: If your transfer exceeds the typical timeline of 3–5 business days, consider external factors such as weekends or public holidays.
Why am I seeing a different account number than the one I just linked?
Many financial institutions and financial technology platforms use tokenized, virtual, or substitute account numbers when customers link their accounts to external third-party services. This masks your real account number to protect your core financial data. Your bank knows your real account, and it's safe to transfer to this "disguised account".
How to remove a bank account from my linked accounts?
From the home screen, click on HausMoney Card.
2. Scroll down to the Linked Accounts section. Once you see the account you want, slide it to the left and click the delete button.
