We understand you're eager to receive your HausMoney physical card! This article will guide you through the steps to check if you've already placed an order and where it's being shipped.
Checking for the "Order Card" Button:
Step 1: Open the HausMoney app and navigate to the home screen.
Step 2: Look at the "Quick Buttons" located at the top of the screen.
If you see an "Order Card" button: This indicates you have not yet placed an order for a physical card. Tap the button to begin the ordering process.
Proceed to the next section to verify your shipping address.
If you do not see an "Order Card" button: This suggests you may have already ordered a card.
Verifying Your Shipping Address:
Step 1: In the HausMoney app, go to your "Profile."
Step 2: Select "Personal Information."
Step 3: Tap on "Shipping Address."
Step 4: Review the displayed shipping address. This is the location where your HausMoney physical card was sent.
Troubleshooting:
Incorrect Shipping Address: If the shipping address is incorrect, please contact our support team immediately at [email protected]. They will assist you in updating your address and resolving any potential delivery issues.
New Account: If you recently created your HausMoney account, please allow 3-5 business days for your physical card to arrive. Delivery times may vary depending on your location.
Important Note:
Please ensure your shipping address is accurate to avoid any delays or delivery problems.
For any further questions please reach out to [email protected] & 1(888) 789-1482