We understand you're eager to receive your HausMoney® physical card! This article will guide you through the steps to check if you've already placed an order and where it's being shipped.
Checking for the "Order Card" Button:
Step 1: Open the HausMoney® app and navigate to the home screen.
Step 2: If you see an "Order Card" button: This indicates you have not yet placed an order for a physical card. Tap the button to begin the ordering process.
Proceed to the next section to verify your shipping address.
If you do not see an "Order Card" button: This suggests you may have already ordered a card.
Verifying Your Shipping Address:
Step 1: In the HausMoney® app, go to your "Profile."
Step 2: Select "Personal Information."
Step 3: Tap on "Shipping Address."
Step 4: Review the displayed shipping address. This is the location where your HausMoney® physical card was sent.
Troubleshooting:
Incorrect Shipping Address: If the shipping address is incorrect, you can update it directly from the app.
New Account: If you recently created your HausMoney® account and selected to receive a physical card, please allow 3-5 business days for it to arrive. Delivery times may vary depending on your location.
Important Note:
Please ensure your shipping address includes a unit or apartment number if needed.
You can link the virtual card to your digital wallet (Apple Pay / Google Pay) for contactless purchases (tap-to-pay) while your physical card arrives.
You can also use your virtual card details for online purchases while waiting for your physical card.
Withdraw cash at ATMs that support tap-to-pay functionality using your virtual card. Use an ATM locator tool to find compatible ATMs.